1. Shipping Zones
a. We currently offer shipping services to customers in the United States. b. We're working on expanding our reach, so please check back for updates on additional shipping destinations.
2. Shipping Methods and Costs
a. We offer a range of shipping options to suit your needs:
* **Standard Shipping:** Typically takes 3-7 business days for delivery, with shipping costs calculated based on order weight and shipping address.* **Express Shipping:** Faster delivery options are available at an additional cost, with delivery times ranging from 1-3 business days, depending on location.3. Order Processing
a. Orders are usually processed within 1-2 business days after payment confirmation. b. Processing times may vary during peak seasons and promotional events.
4. Tracking Information
a. Once your order is shipped, you will receive a tracking number via email. b. Use the tracking number to monitor the status of your package. c. We work with reputable shipping carriers to ensure safe and timely delivery.
5. Shipping Fees
a. Shipping fees are determined based on order weight and shipping address. b. Fees will be calculated and displayed during the checkout process.
6. International Shipping
a. Currently, we only ship within the United States. b. We are actively exploring options to expand our international shipping services.
7. Undeliverable Packages
a. In the event of a returned package due to an incorrect address or other issues, we will contact you for a corrected address. b. Additional shipping fees may apply in such cases.
8. Delays and Exceptions
a. While we strive to meet delivery estimates, unforeseen circumstances like extreme weather or carrier issues may lead to delays. b. We appreciate your patience and understanding in such cases.
9. Contact Us
a. For any questions or concerns about our shipping policy or your order, please contact our customer support team. b. We're here to assist you and ensure a smooth shopping experience.
10. Changes to the Shipping Policy
a. Jewelus.co reserves the right to modify this Shipping Policy at any time. b. Changes will be effective immediately upon posting on the website.